Privacy policy
Boostiq (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting it. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and transfer Personal Information (as defined below) through platforms controlled by the Company, such as https://boostiq.in/ (the “Platforms”), for individuals who browse or access the Platform or provide information on or through the Platform, or whose information the Company otherwise collects, receives, or processes in connection with the offer and sale of its products (“Products”) (hereinafter, collectively referred to as “Customers”, “you”, “your”) and ensures compliance with applicable laws and regulations.
By accessing and/or using our Platform and providing the information described in this Policy, you consent to the collection and use of the information you disclose on the Platform per this Policy, including but not limited to your consent for sharing your information as per this Policy. We encourage you to read this Policy regarding collecting, using, and disclosing your information. If you are uncomfortable with any of the terms or policies described in this Policy, you may choose to discontinue usage of the Platform.
Further, you agree and consent to receive all communications related to our services on the mobile number provided by you to the Company, even if such mobile number is registered under the DND/NCPR list under the Telecom Commercial Communications Customer Preference Regulations, 2018 (“TRAI Regulations”). Notwithstanding your registration with the National Do Not Call Registry (in Fully or Partly blocked category under the National Customer Preference Register set up under the Telecom Regulatory Authority of India), you hereby express your interest and give informed consent to receive communications (including commercial communications) in relation to the Company’s services. You further confirm that no communication to you from the Company or on behalf of the Company shall be construed as Unsolicited Commercial Communication under Regulation 2(bw) of the TRAI Regulations, and you have specifically opted to receive communications in this regard on the mobile number provided by you.
By accessing and/or using our Platform and providing the information as explained in this Policy, you consent to the collection and use of the information you disclose on the Platform in accordance with this Policy, including but not limited to your consent for sharing your information as per this Policy. We encourage you to read this Policy regarding collecting, using, and disclosing your information. If you are uncomfortable with any of the terms or policies described in this Policy, you may choose to discontinue usage of the Platform.
For the purpose of this Policy, the term “Personal Information” shall mean any information that relates to you, which, either directly or indirectly, in combination with other information available or likely to be available with the Company, which is submitted to and/or collected over the Platform and maintained by the Company in an accessible form. However, any information available in the public domain shall not be regarded as Personal Information for this Policy.
COLLECTION OF YOUR PERSONAL INFORMATION
We communicate with you through various means and channels, including our Platform, email, phone, or text messaging on your mobile phone. However, we generally prefer email, which has the least environmental impact. Such communications may involve giving information to you as well as receiving information from you. We collect and receive Personal Information in the following ways:
When You Submit Your Personal Information on Our Platform:
When you engage in certain activities on the Platform, such as creating an account, ordering a product or service from us, submitting content, posting in discussion forums, filling out a survey, posting a review, requesting information about our services, or applying for a job (collectively, "Identification Activities"), we may ask you to provide certain information about yourself. It is optional for you to engage in an Identification Activity. If you elect to do so, we may ask you to provide Personal Information, such as your first and last name, mailing address (including PIN code), email address, telephone number, date of birth, age, and other details. If you order products, we may ask you for your credit card number, expiration date, authentication codes, or related information. Depending on the activity, some information we request is mandatory, and some is voluntary. If you do not provide the mandatory information for an activity, you will not be permitted to engage in that activity. We may also collect your Personal Information through sponsored social media platforms, events, etc. To protect your privacy, you should not provide information that is not specifically requested or that you do not wish to share. You can choose not to provide certain information, but then you might not be able to use the Platform or certain features.
Other Sources:
We might receive information about you from other sources, such as delivery and address information from third parties, which we use to correct our records and make future purchases easier. We may also receive information from third parties who feature our Products or promotional offers if you opt-in to receive information. You may also participate in third-party applications or social media sites through which you allow us to collect Personal Information about you, including usage information. We may also receive marketing or demographic information about you from third parties to better tailor our content and offer you products that may interest you. The Company is not responsible for the privacy practices of third-party websites that it does not own, manage, or control.
WHAT PERSONAL INFORMATION DO WE COLLECT?
The Company limits itself to collecting information necessary to ensure accurate services, process your orders, provide refunds, and continually improve our products and services. The following categories of Personal Information may be collected and processed by us:
- Your name, email, postal address, phone number(s), country
- Date of birth, language preference, location
- Open data and public records about you that are available on the internet
- Names of people to whom purchases have been shipped, including address, telephone numbers, and IP addresses
- Product interest information, opinions, and preferences
- Financial information, such as bank account or credit card details
- Information like your phone numbers used to contact customer service
- Technical data, including information about your device, system, and software
WHAT IS THE PURPOSE FOR WHICH THE PERSONAL INFORMATION IS COLLECTED?
The Company may use your Personal Information to:
- Verify your identity
- Fulfill Product purchases and transactions
- Communicate with you about your account and activities on the Platform
- Sign up for our newsletter, respond to a survey or marketing communication
- Respond to reviews, comments, or other feedback provided by you
- Administer contests, promotions, or other site features
- Ask for ratings and reviews of Products
- Follow up with you after correspondence (live chat, email, or phone inquiries)
- Comply with legal obligations and enforce our terms and conditions
- Conduct marketing and performance research to improve our Products and services
- Send communication-related to orders and offers through email, SMS, and social media
- Analyze trends, track web page movements, and improve the Platform
GROUNDS FOR YOUR PERSONAL INFORMATION
- Performance of a Contract: Some Personal Information is processed to fulfill our agreement with you, such as delivering the Products you ordered on our Platform.
- Legitimate Interest: We may process your data for legitimate purposes, such as sending marketing information or communicating to improve services.
- Compliance with a Legal Obligation: Some types of processing require compliance with legal obligations, such as retaining business records.
CONSENT
By providing your consent or information, you agree to the collection, use, storage, disclosure, and processing of your information (including sensitive personal information) on the Platform following this Privacy Policy. If you provide personal information about other people, you represent that you have the authority to do so and permit us to use the information as per this Policy.
We may also collect and/or generate anonymized and aggregated information from your use of the Platform. This information is not Personal Information since it cannot be re-identified. We use it for functions like identifying bugs and improving Platform performance. The Company may share this anonymized information with third parties for various purposes.
We maintain a social media presence, such as on Facebook, Instagram, and YouTube, where you can interact with us. Personal Information may be used during these interactions for the purposes outlined throughout this Policy.
Payment Information
We collect payment details directly from you, which are processed by a PCI/DSS-compliant service provider. The Company does not store or process your Payment Information directly except as described herein.
We use third-party services for data analytics to improve the Platform. By using the Platform, you consent to the processing of your information by these third parties for the purposes outlined in this Policy.
We implement reasonable safeguards to protect your information, though internet data transmission cannot be fully secure. You are responsible for protecting your account login and password.
WHOM DO WE SHARE THE PERSONAL INFORMATION WITH?
Only authorized persons within Boostiq shall have access to your Personal Information. We may share your Personal Information only with the following parties, all of whom are either subject to this Policy or follow practices at least as protective as those described in this Policy:
- Our Affiliates and Third Parties: We may share your information with our affiliates or other third-party entities who are authorized to process personal data on our behalf. These parties may only use your information to the extent necessary to perform services for Boostiq or comply with legal obligations.
- Service Providers: We may disclose your Personal Information to service providers who perform services on our behalf. These service providers are authorized to use or disclose this information only as necessary to perform services for Boostiq or comply with legal requirements.
- No Sale or Rental of Personal Information: Boostiq does not rent, sell, or trade your Personal Information to any third party.
- Mergers and Acquisitions: If Boostiq plans to merge, sell, or otherwise transfer all or substantially all of its business to another entity, we may transfer or disclose your Personal Information to that entity. The information will be used by the new business entity to evaluate the proposed transaction or manage the business affairs after the acquisition, in accordance with this Policy.
- Corporate Affiliates: We may share your Personal Information with other corporate entities within Boostiq to help prevent fraud, identity theft, and other potentially illegal activities or to correlate related accounts to prevent abuse of our Platform. If you have any objections to such sharing, we request that you refrain from providing us with any Personal Information.
- Third-Party Vendors and Contractors: Boostiq may retain third-party companies and individuals to perform functions on our behalf, such as order processing, data analysis, customer support, email marketing, web hosting, and fulfillment services. These third parties may be granted access to your Personal Information solely to perform their duties and may not use your data beyond that scope.
- Consent for Third-Party Sharing: In some cases, you may be asked to consent to share your information with third-party partners, such as event co-sponsors or promotional collaborators. If you consent, we will share your information with these third parties, who will use it according to their policies.
- Legal Compliance: We may disclose your Personal Information if required by law or in good faith belief that such disclosure is necessary to respond to legal processes or court orders. This may include disclosure to law enforcement, third-party rights owners, or others to enforce our Terms and Conditions or protect the safety, rights, and property of Boostiq, our customers, or the general public.
RETENTION OF PERSONAL INFORMATION
Boostiq will retain your Personal Information only as long as it is reasonably required, permitted, or required by applicable laws or regulations. We may also retain your Personal Information as necessary to fulfill the purposes for which it was collected, including meeting any legal, administrative, or accounting requirements. Personal Information will be safeguarded against unauthorized access or disclosure, as outlined in this Policy. Once the purpose of the information is fulfilled, we may delete or anonymize your data.
HOW WE STORE YOUR PERSONAL INFORMATION
Boostiq stores Personal Information using our secure on-site servers or other internally hosted technologies. Your data may also be stored by third-party providers through cloud services or other technologies that Boostiq has contracted to support business operations. These third parties do not use or have access to your Personal Information beyond the requirements for storage and retrieval. Boostiq ensures that they employ at least the same level of security we use to protect your data.
DISPOSAL OF PERSONAL INFORMATION
Boostiq will only use your Personal Information for the purposes outlined in this Policy and will protect your privacy. We take reasonable steps to delete or permanently anonymize Personal Information that is no longer necessary for business or legal purposes.
DO WE USE COOKIES?
Yes, Boostiq uses data collection devices such as "cookies" on certain platform pages. These cookies help us analyze web traffic, measure the effectiveness of promotions, and enhance trust and safety. Cookies are small files placed on your device that assist us in providing our services. They do not contain any personal information. We use "session cookies," which are automatically deleted at the end of each session, and we may also use persistent cookies for certain features. You are free to decline or delete cookies through your browser settings, though doing so may limit some features or require you to re-enter your password during a session. We also use cookies from third-party partners, such as Google Analytics, for marketing and analytical purposes.
CUSTOMER COMMENTS AND CONTENT
If you post comments or content on the Boostiq Platform, please be aware that third parties may read, collect, or use the information you provide. Boostiq is not responsible for the information you submit and cannot guarantee that third parties will not use or copy this information.
You agree not to post, upload, or transmit content on the Platform that:
- Belongs to someone else and to which you do not have rights.
- It is harmful, defamatory, obscene, or violates laws, including privacy laws.
- Infringes any intellectual property rights.
- Contains harmful software like viruses or programs designed to disrupt platform functionality.
- Misleads or impersonates others or is otherwise false and intended to cause harm.
LINKS TO THIRD-PARTY ADVERTISEMENTS OR SITES
Boostiq may display links to websites owned or operated by third parties. Please understand that these websites are independent of Boostiq and have no control over their content. We are not responsible for any damages or losses resulting from the use of these third-party websites. We recommend that you read the terms and privacy policies of any third-party websites before using them.
THIRD-PARTY ANALYTICS
Boostiq uses third-party analytics services to evaluate your use of the Platform, compile reports, analyze performance metrics, and assess demographic data. These third parties may use cookies and similar technologies to gather information. By using the Platform, you consent to these analytics providers processing your information in accordance with this Policy.
SECURITY
If you believe you have found a security vulnerability or bug on any of Boostiq's websites, we encourage you to notify us immediately. Our team will investigate all legitimate reports and work swiftly to resolve the issue.
We take the protection of your Personal Information seriously, implementing appropriate safeguards to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification of your data. These security measures include encryption, authentication tools, and firewalls to protect our servers and networks from unauthorized access and tampering. Despite these efforts, we shall not be liable for any loss, damage (whether direct, indirect, consequential, or incidental), or harm caused due to unauthorized access or misuse of Personal Information by third parties.
WITHDRAWAL OR AMENDMENT OF PERSONAL INFORMATION
If you wish to amend, withdraw, or erase your personal information stored by us, please contact our support team to request the necessary changes.
POLICY REVIEW
We may update this policy to reflect changes in our information practices.